Dear BestBuy:

[heidi]

When you have to hit the POWER button for six seconds to turn it on and the manual doesn't say you have to do so, that's a defect.

Thanks for finally not charging me the restocking fee after I'd waited thirty minutes to speak with a nonexistent manager.

Best,
Heidi

Comments

[shelaghc.livejournal.com]

I can't stand Best Buy - they lie like a rug.

btw, I *might* have a phone number at OD for you in a couple of hours.

[shelaghc.livejournal.com]

Here's the skinny about the possibility of Office Depot donating school supplies:

On letterhead for the non-profit, write a letter with information about the non-profit and what the non-profit does, what kinds of supplies you're asking for, where to send any supplies, and your best contact information.

Also, because the usual turn-around time for donations is 4-6 weeks, make sure to point out your Sept. 1st deadline.

Address the letter:

ATTENTION:
Mary Wong
Director of Community Relations
Office Depot

Send the letter via fax to:
561-438-3601

The normal procedure for donations is to send a snail mail letter to that address I gave you the other day. The fax number should expedite things a bit.

There's no guarantee of anything, but since OD is based in FL, hopefully they'll be a bit more generous.
FYI - OD is already donating backpacks for kids affected by the hurricane.

Will this help out some?