My love for Gateway knows no bounds

[heidi]

I'm sure some of you have had problems with them in the past about random computer issues, but sometimes, they really do come through!

In October of 2001, I bought a laptop - it was reasonably spiffy for that time period - 10 gigs of space, a reasonable processor speed, etc. About a week ago, the monitor on it gave out completely, so I called gateway, and for about $44, they sent me a box to ship it back to them, because I'd purchased the loffly 3 year parts + labour warranty when I got the computer.

And they can't fix it.

So they're giving me a new one, and loading Windows XP and all the usual Windows programs on it (luckily, I still have my Adobe and Outlook CDRoms and a backup of all my music and all my documents) and sending me back my hard drive in case there's anything I need to pull off of it.

It's going to have a 2+ Ghz processor, 256MB DDR SDRAM, and a 30GB hard drive, as well as a DVD player. Not sure they'll give me one with integrated wireless, but I have a PCMCIA card, so it's not totally vital.

And it's going to be newshinypretty and I will loffloffloff it so much!

And I'll never contaminate it with Kazaa or Comet Cursor or anything! Wheee!

Comments

[phoenixsong]

And it's going to be newshinypretty and I will loffloffloff it so much!

And I'll never contaminate it with Kazaa or Comet Cursor or anything! Wheee!

You're just adorable, you know that, right? s:)

[eilanhp.livejournal.com]

"And I'll never contaminate it with Kazaa or Comet Cursor or anything! Wheee!"

But... but... the poor thing will have to endure Windows!

*g*

[in-the-blue.livejournal.com]

That is... an awesome bit of customer service, yes yes yes.

(Just don't trust the built-in Windows XP firewall. It's not very comprehensive. Contaminate with ZoneAlarm or something similar as soon as you get it, and you'll be so so happy.)

[thistle-chaser.livejournal.com]

And I'll never contaminate it with Kazaa or Comet Cursor or anything!

That's a vow every new computer owner should have to make! :)

[dreamcoat-mom.livejournal.com]

I have 5 Gateways in my library. Four of them are computers granted to us by the Bill and Melinda Gates Foundation (not related to Gateway.) We were part of a nation-wide grant that provided public access computers to public libraries in need (is there any other kind?) We got four spankin' new state-of-the-art Gateways chock full of marvelous software that gives librarians the big O and a network printer the size of a Buick. It came with a subscription to Norton Anti-virus, MapPoint, Encarta Online Referencing (woohoo!) CD/DVD burners, Windows XP and all kinds of stuff I haven't even had time to explore - the desktop is a sea of icons! Altogether $16,000 in equipment and software, along with a full year of 100% free tech support. They haven't given me a bit of trouble since the very first day (when they were A LOT of trouble) a year ago. Gateway rocks!

[sff-corgi.livejournal.com]

*jealous*

[nostrademons.livejournal.com]

Sweet! I've also got one of those 3 year extend warranties on mine. Makes me almost hope its unfixable, though the symptoms for mine seem somewhat less severe than an unfixable monitor.

Considering that the mouse, Ethernet, and CD drive are all having problems (the CD's completely dead), maybe that's a sign it's about to go completely.

[abigail89.livejournal.com]

Can I just say how much I hate envy you? I have a Gateway Solo 2500 that I bought for $1800 in November 1999. For an extra $250 I got a DVD player (which my husband talked me into saying that I could always watch a movie if I got stuck in a hotel room). The monitor casing is falling apart. There's a hole in the casing right around the latch. I took it on our latest camping trip to Georgia where it was hot, dusty and buggy. Sucker just keeps on going.

When it dies, I will cry. But, yeah, I definitely have laptop envy.

[heidi8.livejournal.com]

My desktop is vintage January 2000. So I do understand...

[kokopoko.livejournal.com]

I just bought a laptop from Gateway last month. Rachael's dad still works there and I got his employee discount. 17" screen, full size keyboard, 40gb hard drive 512 ram, dvd/cd-r, 4 usb ports, built in wireless. And it's silver. I love it.

By the way, can I advertise on the leaky cauldron and fictionalley sites? A text link?

[heidi8.livejournal.com]

TLC policy is no ads, ever. We don't pay anything for hosting fees, so we don't have expenses. And on FA, I think our thing with google prevents us from doing others, but I can look...